Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (heychic.com.au, heychic.com and other affiliated websites) and our HEYCHIC app.

WHAT PERSONAL DATA DO WE COLLECT FROM YOU?

We collect personal data from you when you provide it to us directly and through your use of the Site. Heychic may collect personal information including but not limited to, you name; phone number; address; billing address; shipping address; gender; clothing size; shopping habits; device information; payment information.

WHAT DO WE USE THIS PERSONAL DATA FOR?

The purpose of which Heychic requires your personal information include:

To fulfil your order and maintain your online account.

Use this information to communicate with you.

To remind you of any uncompleted order on our website, including abandoned carts.

To notify you about any changes to our services, terms and conditions or privacy policy.

For market research, e.g. we may contact you for feedback about our product.

To notify you of online promotions, loyalty news, new catalogues and birthday promotions.

HOW DO WE KEEP YOUR DATA SECURE?

We take all reasonable steps to maintain the security and integrity of your personal information. We store your information in both electronic and paper forms. Information collected via our website is usually stored on our secured server hosted here at Heychic.

SHARING YOUR PERSONAL INFORMATION?

Your personal information is accessible to our employees, contractors and our third-party service providers such as Shopify, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics, which allows us to anonymously track the use of our Services by recording the number of users who visited our website, the number of pages view. more information here: https://policies.google.com/privacy?hl=en

YOUR RIGHT

You have to right to access, correct, update or delete your personal information.

You also have the right to object to your personal information being used for certain purposes, including to send you marketing.

CONTACT US

For more information about our privacy policy, if you have any questions, or you wish to update your information, you may contact Heychic via email at customercare@heychic.com.au Monday to Friday 10 am - 5 pm (AEST).

LAST UPDATED: October 2021